Terms of Service

Last updated on October 9, 2026.

1. Welcome to Haize

These Terms of Service (“Terms”) are a legal agreement between you and Haize Inc., a Delaware corporation (“Haize,” “we,” “us,” or “our”). They govern your use of joinhaize.com, app.joinhaize.com, every website and profile hosted on Haize, and all related apps, tools, features, and services (together, the “Service”).

PLEASE READ SECTION 11 CAREFULLY. IT REQUIRES MOST DISPUTES TO BE RESOLVED THROUGH INDIVIDUAL ARBITRATION, NOT A JURY TRIAL OR CLASS ACTION, AND EXPLAINS HOW YOU CAN OPT OUT.

Who these Terms apply to

Haize serves two groups of people:

  • Users are people and businesses who create a Haize account to build a website or profile, manage contacts, market to an audience, and sell products or services.
  • Clients are people who visit a User’s Haize website or profile, or who book, buy from, subscribe to, or are contacted by a User through the Service. Clients do not need an account.

“Content” means anything uploaded, written, generated, or submitted through the Service, including text, images, listings, messages, contact lists, form responses, and AI-generated output. “Client Data” means personal information about Clients that a User collects or manages through the Service.

Accepting these Terms

Users accept these Terms and our Privacy Policy by checking the box at signup or checkout. Clients accept these Terms by using any Haize-hosted website or profile, including submitting a form, booking, making a purchase, or subscribing to messages. If you do not agree, do not use the Service.

Eligibility

To create an account, you must be at least 18 years old, provide a valid email address and accurate information, and have authority to act for the business you represent. If you sign up for a business, “you” includes that business, and it is bound by these Terms.

The Service is offered in the United States only. Payments, payouts, and email and SMS marketing are available only to Users located in the United States. You may not use the Service if you are located in a country subject to U.S. sanctions or appear on a U.S. government restricted-party list.

2. Your account and the Service

Account and security

You can sign up with an email address or with Google sign-in. If you use Google sign-in, you authorize Google to share your basic profile information (name, email address, and profile photo) with us.

You are responsible for all activity under your account, including actions taken by anyone you let use it and actions you confirm through our AI features. Keep your login credentials secure and tell us right away at support@joinhaize.com if you suspect unauthorized access. If you turn on SMS notifications, you must verify your phone number with a one-time passcode.

Beta, early access, and new features

Haize is a new and growing product. Some features, and the Service as a whole during our beta period, may be labeled “beta,” “preview,” “early access,” or similar (“Beta Features”). Beta Features may contain bugs, change without notice, be unavailable at times, lose data, or be discontinued. Beta Features are provided “as is,” without any warranty or service commitment, even if you are on a paid plan. You should keep your own copies of any Content you can’t afford to lose. Feedback you give us during beta, including in calls or sessions with our team, is covered by Section 7.

Changes to the Service

We regularly add, change, and remove features, including the blocks and tools Users can add to their websites. These Terms apply to all features of the Service, including ones added after you sign up. We may change or discontinue any part of the Service. If we remove a core feature of a paid plan, we will give you reasonable notice and, if you cancel because of it, a pro-rated refund of any prepaid fees for the unused period.

3. Plans, billing, and renewals

Plans

Haize offers a free plan and paid plans (currently Starter and Pro), and may offer custom plans for teams. Features, monthly allowances, and seller fees for each plan are described on our pricing page, which is part of these Terms. All prices are in U.S. dollars and exclude applicable taxes, which you are responsible for.

Automatic renewal

Paid plans renew automatically at the end of each monthly or annual billing period, and we will charge your payment method on file at the then-current price until you cancel. Before you subscribe, we show you the price, billing frequency, and how to cancel, and we ask for your consent. After you subscribe, we email you a confirmation with this information. For annual plans, we will send you a reminder before your plan renews.

You can cancel anytime online in your account’s billing settings. Cancellation stops future renewals; your plan stays active until the end of the current billing period.

Free trials

Where available, new Users may be offered a free trial of a paid plan (for example, a 14-day Pro trial). Unless you cancel before the trial ends, your plan will start and your payment method will be charged automatically when the trial ends. We show the trial length and the price that will apply when you start the trial. Only one free trial is allowed per User or business.

Allowances, credits, and add-ons

Paid plans include monthly allowances for marketing emails, texts, and AI credits, where available. Monthly allowances reset at the start of each billing month and do not roll over. Where available, Users on Starter and Pro may buy bundles; purchased bundles carry over from month to month while you have an active paid plan and expire when your paid plan ends or your account is deleted. Transactional emails, such as booking confirmations and receipts, do not count toward allowances. Section 5 explains what counts as transactional.

Seller fees and payment processing

When Clients buy a User’s digital products through the Service, Haize may charge a seller fee based on the User’s plan, as listed on our pricing page. Stripe’s payment processing fees apply separately. Seller fees are deducted from the payment before it is paid out to you.

Price changes

We may change our prices. We will give you at least 30 days’ notice before a price increase applies to you, and it will take effect at the start of your next billing period. If you don’t agree, you can cancel before then.

Refunds and failed payments

If you delete your account, we will refund the unused portion of any prepaid subscription fees on a pro-rated basis. Otherwise, fees already paid are non-refundable, except where required by law. Seller fees, Stripe fees, and purchased bundles that have been used are not refundable. If a payment fails, we may retry the charge, downgrade your account to the free plan, or suspend paid features until payment is made.

4. Selling, bookings, and payments between Users and Clients

Haize is not the seller

Haize provides tools that let Users sell products, services, bookings, memberships, and subscriptions. When a Client buys from or books with a User, the agreement is between the Client and the User. Haize is not the seller, service provider, or a party to that transaction. Haize does not provide, guarantee, or inspect any User’s products or services.

User responsibilities

If you sell or take bookings through Haize, you are responsible for:

  • Accurately describing your products, services, prices, and availability
  • Delivering what you sell and performing the services you book
  • Your own cancellation, rescheduling, no-show, and refund policies, and honoring them
  • Handling Client questions, complaints, refunds, and chargebacks
  • Any licenses, permits, insurance, or qualifications your business requires
  • Collecting and paying all taxes on your sales

Payments through Stripe

Payments on Haize are processed by Stripe. To accept payments, Users must create and maintain a Stripe connected account and agree to the Stripe Connected Account Agreement, which includes the Stripe Services Agreement. Stripe decides whether to approve your account and controls payouts, holds, and reserves. Haize does not store full payment card numbers. You authorize Haize to share information about you and your transactions with Stripe and to collect seller fees from your payments.

If a payment is reversed, refunded, or charged back, you are responsible for the amount and any related fees. We may suspend payments or your account if you have excessive disputes, chargebacks, or signs of fraud.

For Clients

If you buy from or book with a User, contact that User about your order, booking, cancellation, or refund. The User’s own policies apply. Haize can help pass along your message but is not responsible for resolving disputes between you and a User.

5. Email and text messaging

Haize lets Users send email and text (SMS) messages to Clients, both one-time and automated. Users are the senders of these messages and are legally responsible for them.

Text messaging registration

U.S. wireless carriers require businesses to register before sending texts from a standard business phone number (“A2P 10DLC”). Haize registers Users through Twilio, our SMS provider. By turning on texting, you authorize Haize to submit your business information to Twilio, The Campaign Registry, and wireless carriers on your behalf to register your business and messaging campaigns. This may include your legal business name, EIN or sole-proprietor details, address, contact details, website, sample messages, and how you collect consent. You confirm the information is accurate and that you are authorized to provide it.

Registration usually takes several business days. Carriers decide whether to approve your business, and approval is not guaranteed. You can start texting only after approval. Carriers may also filter, block, or delay messages, and may suspend your registration. We’ll show you any registration fees passed through by carriers or Twilio before you register.

Your messaging responsibilities

When you send email or texts through Haize, you are responsible for:

  • Consent: Getting and keeping records of each recipient’s consent before sending, in the form required by law. For marketing texts, this means prior express written consent.
  • Opt-outs: Honoring unsubscribe requests and STOP replies promptly. Haize processes STOP replies and unsubscribe links automatically; you must not re-add or message people who have opted out.
  • The law and carrier rules: Complying with all laws that apply to your messages, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, state telemarketing and messaging laws, quiet-hour rules, and carrier and CTIA content guidelines.
  • Content: Everything your messages say, including that they are accurate, identify your business, and do not include prohibited content (see Section 8).

Contact lists and transactional messages

Only import or message contacts who have given you permission to contact them. You may not use purchased, rented, scraped, or harvested lists.

Transactional messages are messages that a Client needs to complete an interaction they started with you, such as booking confirmations, reminders, receipts, and order updates. Messages asking people to join your list or confirm their subscription, sent to contacts who have not previously interacted with you through Haize, are not transactional and count toward your marketing allowance. Haize decides how messages are classified. We may limit the size or frequency of imports and sends, ask you to show proof of consent, hold sends for review, and charge any misclassified messages against your allowance.

Automations

You are responsible for automated messages and campaigns you set up, including when they run. Automated messages may send without any further review by you or Haize, so check your settings and content before turning them on.

Our right to pause sending

We may pause, limit, or suspend email or text sending at any time, with or without notice, to protect deliverability, respond to complaints, high bounce or opt-out rates, carrier or provider requests, or suspected violations of these Terms or the law.

For Clients: receiving texts from a User

If you agree to receive texts from a User, message frequency varies, and message and data rates may apply. Reply STOP to unsubscribe at any time or HELP for help. Consent to receive texts is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages. Questions can also be sent to support@joinhaize.com.

6. AI features

Haize includes AI features, such as an AI agent that answers questions and takes actions in your account, a website generator, writing tools, and an AI assistant that can answer Clients’ questions on your website or profile (together, “AI Features”). The AI agent is a core part of the Service and cannot be turned off, though you control what it does.

How the AI agent acts

The AI agent acts only at your direction and within the permissions of your account. Before taking important actions, such as sending messages to Clients or making changes to your account, the agent will ask you to confirm. You are responsible for actions you confirm and for actions taken by automations or settings you turn on, as if you had taken them yourself.

AI output may be wrong

AI-generated content (“Output”) can be inaccurate, incomplete, offensive, or similar to content created for others. Review Output before you publish, send, or rely on it. Output is not professional advice (for example, legal, tax, medical, or financial advice). You are responsible for Output you publish or send, just like any other Content you share.

Disclosing AI to Clients

You may not use AI Features to deceive anyone into thinking they are talking with a human when they are not. Haize may label AI-powered chat on your website or profile as AI. If you set up AI to communicate with Clients, you are responsible for any disclosure the law requires, including California’s law requiring bots to disclose that they are bots when used to encourage a sale. Messages you write with AI help and send as your own business generally do not need a special label, but you must review them and they must comply with Section 5.

AI providers and your data

AI Features are powered by third-party AI model providers (currently Google, with others such as Anthropic potentially added). To generate Output, we send the relevant Content, including Client Data where needed, to these providers. We use providers’ business services under terms that do not allow them to use this data to train their general AI models. We do not use your Content or Client Data to train AI models. We may review AI interactions, with access limited to our team, to provide support, keep the Service safe, investigate misuse, and fix and improve our features. Our Privacy Policy has more detail.

AI credits

Some AI Features use AI credits, which come with paid plans and bundles as described in Section 3. Credits have no cash value and can’t be transferred.

7. Content, ownership, and Client Data

Your Content

You keep ownership of the Content you create or upload, including Output generated for you through AI Features, to the extent the law allows ownership. Some AI-generated material may not be protected by copyright, and Output may be similar to output generated for others, so we can’t promise you exclusive rights in it.

You give Haize a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, display, adapt (for example, resizing images or formatting for mobile), and distribute your Content only as needed to operate, secure, and improve the Service and to provide it to you and your Clients. This license ends when your Content is deleted from the Service, except for copies we keep as described in Section 10 and our Privacy Policy.

You confirm you own or have permission to use all Content you upload, and that it doesn’t violate anyone’s rights or the law. You can edit or delete your Content anytime from your dashboard.

Haize’s property

Haize and our licensors own the Service, including the software, design, templates, themes, blocks, help content, and the Haize name and logo. We give you a limited, non-exclusive, non-transferable, revocable license to use the Service under these Terms. You may use our templates to build your own site on Haize, but you may not copy, resell, or reuse our platform, templates, or branding outside the Service, or use our name or logo in a way that suggests we endorse you.

Feedback

If you give us ideas, suggestions, or feedback about Haize in any form, including email, calls, beta sessions, or in-app messages, you agree we may use it for any purpose without restriction or payment to you.

Social media

If you tag Haize or use our hashtags in a public social media post, you allow us to share or repost it on our own channels, with credit to you. You can ask us to take it down anytime by emailing hello@joinhaize.com.

Client Data

As between you and Haize, you control the Client Data you collect through the Service. Haize processes Client Data on your behalf, as your service provider, to provide the Service. You are responsible for having a lawful basis to collect and use Client Data, giving Clients any notice the law requires (such as your own privacy policy), and responding to Clients’ requests about their data. We will help with reasonable requests where we can. Haize may use de-identified or aggregated data that does not identify you or any Client to operate, analyze, and improve the Service.

Copyright complaints

We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act (DMCA). To report Content on Haize that you believe infringes your copyright, send our designated agent a notice that includes:

  • Your physical or electronic signature
  • A description of the copyrighted work
  • The location (URL) of the material you want removed
  • Your contact information
  • A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law
  • A statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner

Copyright Agent: Haize Inc., 2261 Market Street STE 14576, San Francisco, CA 94114, support@joinhaize.com

If we remove your Content after a notice, you may send a counter-notice with the information required by the DMCA. We will terminate the accounts of repeat infringers in appropriate circumstances.

8. Acceptable Use Policy

You may use Haize for business or personal purposes, but only in lawful and respectful ways. You agree not to use the Service, and not to let anyone else use your account, to do any of the following.

Spam and messaging abuse

  • Send email or texts without required consent, to purchased or scraped lists, or after someone opts out
  • Disguise who you are, use misleading subject lines or sender names, or avoid opt-out tools
  • Send texts about cannabis, CBD, kratom, tobacco or vaping, firearms, sexual content, high-risk loans or debt relief, or other content carriers prohibit, even where legal

Prohibited products, services, and content

  • Anything illegal, or that promotes or helps illegal activity
  • Products or services Stripe does not allow (see Stripe’s restricted businesses list), including weapons, drugs and drug paraphernalia, counterfeit goods, gambling, and pyramid or get-rich-quick schemes
  • Sexually explicit content or adult services
  • Content that is hateful, harassing, threatening, violent, defamatory, or that promotes self-harm
  • Content that infringes someone’s intellectual property, privacy, or publicity rights
  • False, deceptive, or misleading claims about your products, services, credentials, prices, or reviews
  • Malware, phishing pages, or links to harmful sites

Impersonation and misrepresentation

  • Pretend to be another person, business, or Haize, or imply a connection or endorsement that doesn’t exist
  • Register for texting or payments with information that is false or isn’t yours

Misusing AI Features

  • Use AI Features to create content that breaks this policy, or to deceive people into thinking AI is a human
  • Try to get around AI safeguards, extract the instructions behind our AI Features, or use them to build a competing product
  • Use AI Features to make decisions with legal or similarly significant effects on people, such as decisions about credit, housing, employment, or insurance

Sensitive data

  • Collect Social Security numbers, full payment card or bank account numbers, government ID numbers, or passwords through forms, chat, or messages
  • Collect health, medical, or other sensitive information unless it is truly needed for your service, you have the person’s consent, and you follow the laws that apply. Haize is not designed to meet HIPAA requirements, and you may not use it to store protected health information as a HIPAA-covered entity or business associate.

Minors

Haize is not directed to children, and Haize-hosted forms, booking, checkout, and messaging are not intended for anyone under 13. If your business serves minors (for example, as a stylist, trainer, tutor, or photographer):

  • Bookings, payments, and messaging consent for anyone under 18 must come from a parent or legal guardian
  • Do not knowingly collect personal information from children under 13 through the Service
  • Follow all laws that apply to working with minors, including any background check, supervision, and consent requirements
  • Never post or send content that sexualizes, exploits, or endangers a minor. We report child sexual abuse material to the National Center for Missing & Exploited Children.

Calls, video, and recordings

If you record calls or video sessions held through the Service or its integrations, you must first get the consent of everyone on the call, as California and other states require. For sessions with a minor, a parent or guardian must consent.

Harming the Service

  • Access accounts or data without permission, probe or bypass our security, or interfere with the Service
  • Scrape, copy, or reverse engineer the Service, or use bots to access it in ways we don’t allow
  • Overload our systems, resell the Service, or use it to build a competing product

Enforcement

We don’t review all Content and aren’t responsible for monitoring it, but we use automated checks for spam and abuse and respond to reports. If we believe Content or activity violates these Terms or the law, we may remove or disable Content, pause features, or suspend or terminate accounts, with or without notice. Report violations to support@joinhaize.com.

9. Third parties, disclaimers, and liability

Third-party services

The Service works with third-party services, including Stripe (payments), Twilio (texting), Google (sign-in, calendar, and AI), Zoom and other video tools, and social media platforms. Users may also link to any outside website. Your use of third-party services is governed by their own terms and privacy policies. We are not responsible for third-party services, their content, or their outages, errors, or decisions, such as a carrier rejecting a texting registration or Stripe holding a payout.

Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, HAIZE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting the above, we do not guarantee that:

  • The Service will be uninterrupted, secure, or error-free, or that Content won’t be lost
  • AI Output or actions will be accurate, complete, appropriate, or lawful
  • Emails or texts will be delivered, delivered on time, or not marked as spam
  • Analytics, tap counts, attribution, or reports will be complete or accurate
  • Any User’s products, services, or conduct will meet a Client’s expectations
  • Using Haize will produce any particular business result

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HAIZE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS.

HAIZE’S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID HAIZE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100.

These limits apply to any theory of liability, even if we were told the damages were possible, and even if a remedy fails of its essential purpose. They do not limit liability that cannot be limited by law. Haize is not liable for disputes between Users and Clients, including about bookings, cancellations, products, services, payments, or refunds.

Your indemnity

If you are a User, you will defend, indemnify, and hold harmless Haize and its officers, directors, employees, and agents from any claims, losses, damages, fines, and expenses (including reasonable legal fees) arising from or related to:

  • Your Content and your use of the Service
  • Your products, services, sales, bookings, cancellations, and refunds, and your dealings with Clients
  • Messages you send or automate, including claims under the TCPA, CAN-SPAM, or other messaging laws
  • Your collection and use of Client Data
  • Actions you confirm through AI Features
  • Your violation of these Terms, the law, or anyone else’s rights

We may take control of the defense of any claim at your expense, and you will cooperate with us. You may not settle a claim that affects Haize without our written consent.

10. Suspension, termination, and account deletion

Deleting your account

You can delete your account anytime in your account settings or by emailing support@joinhaize.com. When you delete your account, your website, profile, Content, and settings are removed, your texting registration is closed, and your published pages stop working. Self-serve data export isn’t available yet. Email support@joinhaize.com for a copy of your personal information before deleting your account.

Some records are kept after deletion, no longer linked to your account, as described in our Privacy Policy. These include order and booking records needed for tax, accounting, and payment disputes; files for products already sold, until buyers’ download links expire; records of messaging consent and opt-outs; data held by Stripe under its own policies; and data in backups until those backups expire.

Suspension and termination by Haize

We may suspend, limit, or terminate your account or access to any feature, with or without notice, if we reasonably believe:

  • You violated these Terms, including the Acceptable Use Policy
  • You failed to pay amounts owed
  • Your account is involved in fraud, excessive chargebacks, or a security risk
  • You sent messages without consent or received excessive spam or messaging complaints
  • A carrier, Stripe, or another provider requires it
  • We are required to by law

Where practical and lawful, we will tell you why and give you a chance to fix the problem. We may also close free accounts that have been inactive for an extended period after giving notice. If we terminate your paid account without cause, we will refund any prepaid fees for the unused period.

Sections 3 (for amounts owed), 4, 7, 9, 10, 11, and 12 survive termination.

11. Resolving disputes

Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules, except that the Federal Arbitration Act governs this Section 11.

Try to resolve it informally first

Before starting arbitration or a court case, you and Haize agree to try to resolve any dispute informally. The person bringing the claim must send a written notice describing the claim and the relief requested, and include their name and contact information (and, for Users, the email on their account). Send notices to Haize at support@joinhaize.com and 2261 Market Street STE 14576, San Francisco, CA 94114. We will send notices to the email we have for you. If the dispute isn’t resolved within 60 days after the notice is received, either party may start arbitration. Deadlines to bring a claim are paused during this period.

Individual arbitration

Except as described below, any dispute, claim, or controversy between you and Haize arising from or relating to these Terms or the Service will be resolved by final and binding individual arbitration, not in court. This includes disputes about whether something must be arbitrated. Arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules if you are using the Service for personal purposes, or its Commercial Arbitration Rules otherwise, as modified by these Terms. The rules are available at adr.org. The arbitration will take place in the county where you live or work, or by video, or on documents only if the claim is under $10,000.

Filing and arbitrator fees are paid as provided in the AAA rules. If you can show that the fees would be prohibitively expensive compared to a court case, Haize will pay as much of them as the arbitrator finds necessary to prevent that. The arbitrator may award any relief available in court, but only on an individual basis and only to the extent needed to resolve your individual claim.

Exceptions

Either party may bring an individual claim in small claims court if it qualifies. Either party may also go to court to stop actual or threatened infringement or misuse of intellectual property.

Class action and jury trial waiver

YOU AND HAIZE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND HAIZE EACH WAIVE THE RIGHT TO A JURY TRIAL. If a court decides this class waiver cannot be enforced for a particular claim, that claim must be decided by a court, after all individual arbitration is finished, and the rest of this Section still applies.

Mass arbitration

If 25 or more similar arbitration demands are filed against Haize or by Haize by or with the help of the same or coordinated counsel, the demands will be handled in batches of up to 25, with one arbitrator per batch, and the next batch will start only after the previous one is resolved. Fees will be assessed per batch to the extent the AAA rules allow. Deadlines to bring claims are paused while demands wait to be heard. A court may enforce this paragraph.

Opting out

You can opt out of this arbitration agreement within 30 days after you first accept these Terms by emailing support@joinhaize.com with the subject “Arbitration Opt-Out” and your name, address, and account email (if any), stating that you opt out. Opting out does not affect any other part of these Terms.

Court venue

Any claim not subject to arbitration, and any claim to enforce an arbitration award, will be brought only in the state or federal courts located in San Francisco County, California, and you and Haize consent to their jurisdiction.

If a part is unenforceable

If any part of this Section 11 is found unenforceable, the rest remains in effect, except as stated in the class waiver paragraph. If we make a material change to this Section, the change will not apply to a claim you notified us about before the change.

12. Changes and general terms

Changes to these Terms

We may update these Terms. For material changes, we will email account holders and show an in-app notice at least 14 days before the changes take effect, and update the “Last updated” date. Changes needed for legal or security reasons, or that only address new features, may take effect right away. If you keep using the Service after changes take effect, you accept them. If you don’t agree, stop using the Service and delete your account.

Communications

You agree that we may send you notices and other communications electronically, by email, text, or in-app notice. You can opt out of our marketing emails through the unsubscribe link, but you will still receive messages about your account, billing, security, and changes to these Terms.

General

These Terms, our Privacy Policy, and any plan terms or policies they refer to are the entire agreement between you and Haize about the Service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control. There are no third-party beneficiaries. You must comply with U.S. export and sanctions laws.

Notice for California users: Under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.

Contact us

Haize Inc.
2261 Market Street STE 14576
San Francisco, CA 94114

General inquiries: hello@joinhaize.com
Support and legal notices: support@joinhaize.com